- Joined
- May 10, 2014
- Location
- UK
It's now obvious in my view, that in order to avoid any chance of fines, they are making impossible requests whenever UK players reach a certain threshold, knowing that no one will be able to comply.
This is rogue like behaviour, and is not in line with the sense of fair play casinomeister stands for.
On the contrary, the UKGC CDD/AML guidance enables such behaviour. It would only be rogue-like if they ran off with the money - you should be able to withdraw, but only once the process has concluded successfully or unsuccessfully.Is there anyone that can get this situation drawn to the attention of someone in the ukgc or anywhere that may be able to point to some guidelines or rules that stop such unfair behaviour?
A common misconception - they should not unduly delay withdrawals. The UKGC CDD/AML guidance restricts withdrawals only - it should restrict deposits and play also given the anti-freeroll nature but the UKGC haven't imposed that restriction, which I agree is somewhat predatory.I know for a start they shouldn't allow deposits but not withdrawals according to the UKGC, must be lots of other rules and guidance this is going against?. Or is it all one sided.
The procedures are some of the most talked about headaches in UKGC-regulated gambling right now, and remember the UKGC have to operate within the existing KYC/AML financial framework. We have to remember that a considerable amount of fraud takes place in the gambling space, on all sides, so checks do need to happen - whether in the way they are currently being performed is another question.This is way beyond any SOW requirement, and with the added insult of them disabling my play, not returning deposits etc, without even being given a chance to comply is despicable.