chappell7878
Newbie member
- Joined
- Dec 23, 2023
- Location
- yorkshire
Hi everyone, new to this site after some investigating the issue I’m having and thought this place would be the best chance I’ll get to resolve my trouble…
So I have played with Videoslots for a number of years and never really had an issue with them to be honest. I’m fully verified along with SoW which is verified. I recently won around £12k over a period of about 7 days with them and I have recently opened an account with mr vegas also which I am also fully verified on, however I am now completely unable to withdraw any money which I have around £1k in both accounts. When I speak to anybody from the respective companies I am told it’s an internal matter and I will be updated in due course. Nobody can tell me exactly what the issue is and I can’t see what issue there would be with either of my accounts. I’ve not received any document requests or any notifications of any sort. My documents are all still approved but my status is not verified. Can anybody help at all? Many thanks
So I have played with Videoslots for a number of years and never really had an issue with them to be honest. I’m fully verified along with SoW which is verified. I recently won around £12k over a period of about 7 days with them and I have recently opened an account with mr vegas also which I am also fully verified on, however I am now completely unable to withdraw any money which I have around £1k in both accounts. When I speak to anybody from the respective companies I am told it’s an internal matter and I will be updated in due course. Nobody can tell me exactly what the issue is and I can’t see what issue there would be with either of my accounts. I’ve not received any document requests or any notifications of any sort. My documents are all still approved but my status is not verified. Can anybody help at all? Many thanks